• Please write neatly. If we can’t read it, we will fax it back and ask you to do it again.
• The cubic feet is very important. The cubic feet determines the type of truck we send to your location. If you give us the wrong cubic feet, we may send a truck that is too small to take all of your freight. To calculate the basic cubic feet simply muliply the length by the width by the height. (LENGTH x WIDTH x HEIGHT = CUBIC FEET) If you do not know the cubic feet, give us the size of your largest box, in inches, so we can calculate your cubic feet. The size will have three numbers: LENGTH X WIDTH X HEIGHT.
• Please provide the cartons, weight and cubic feet per purchase order.
• After you provide the total cartons, weight, and cubic feet for a destination, please leave a space before writing your next shipment.

*Note Please remember that we do not do same day pick ups for Nordstrom or Stage. You must call at least a day in advance. The Nordstrom routing guide requires you to call or fax CTE before 4:30 p.m. If you want us to pick up freight on Tuesday, you must contact us before 4:30 p.m. Monday. If you want a pick up on Monday, you must call us before 4:30 p.m. Friday.


Faxing in your request:
 

• During busy times (like the end of the month) our fax machine may get backed up. We may not receive your request until after the deadline and your request will be delayed.
• If there is a problem with your request, we want to talk to you. If we cannot reach you, we will schedule your pickup for the following business day.
• When we have finished your request, we will provide you with a confimation number. This guarantees that we have your order scheduled.
• If you are faxing in your request, please do not leave your office until you have received a confirmation number from CTE.

If you have any questions, please call (800) 540-0244 or fax us (323) 357-1724.

Thank you,

CTE Customer Service